When Employee Participation Becomes Employee Advocacy

Understand the point where informal employee participation becomes an employee advocacy program and what additional structure that change requires.

Fox Tucker
LinkedIn® Company Page Management - When Employee Participation Becomes Employee Advocacy

An employee occasionally commenting on a Company Page post is employee participation. A coordinated program designed to help employees build professional visibility and extend organizational reach is something more: employee advocacy.

Advocacy is a program, not a feature

LinkedIn® provides features that can support employee participation, but no button creates a healthy advocacy program. Advocacy involves people, expectations, support, governance and measurement.

Look for the change in scale

You are moving toward an advocacy program when the organization begins recruiting participants, providing regular content or prompts, offering training, setting governance, using dedicated tools or measuring employee activity systematically.

Keep participation voluntary

Structured does not have to mean compulsory. Sustainable advocacy depends on employees having agency over their own profiles, voices and professional networks.

Make profile readiness part of the thinking

Before asking employees to become more visible, consider whether their profiles accurately represent their roles and whether they understand the professional implications of participating publicly.

Know where Company Page management stops

Once participation involves multiple teams, formal objectives, training, ongoing content support, tools and systematic measurement, the organization needs an employee advocacy strategy. That is a separate discipline from managing the Company Page well, even when the two work closely together.

Your task

Assess your current employee activity. Is it occasional participation, a developing informal network or already an advocacy program? If it is moving toward advocacy, list the additional support, governance and training employees would need before you scale it.

At this point, the Page has a management structure, content system, audience-growth approach and participation model. The next stage is deciding what evidence will tell you whether that work is useful.

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Digital Marketing Director & Founder of Leaders Social
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Fox Tucker is Digital Marketing Director at Outlook Publishing and founder of Leaders Social. He created more than 40 free LinkedIn® media courses and specialises in LinkedIn® Company Pages, LinkedIn® profiles, digital strategy, SEO and online visibility.